Treatment Director – Eden Prairie, MN
$86,000 – $96,000 a year
Summary: The Valley View Treatment Director leads clinical operations and collaborates with the Operations Director on overall operational management. Oversight and responsibility to Withdrawal Management, Residential, and Low Intensity Residential programs. This role ensures the delivery of high-quality, client-centered care across the full continuum, while maintaining full regulatory compliance and operational excellence.
Accountable for program performance, staff development, census management, and clinical integrity of services. Collaborates cross-functionally with admissions, medical, and executive leadership to ensure continuity of care, optimize client outcomes, and advance NSR’s mission of rebuilding lives and restoring individuals to their best selves.
Work Schedule and Availability:
• The Valley View Treatment Director is expected to work Monday through Friday, 8:00 AM to 4:30 PM.
• The Valley View Treatment Director must maintain availability outside of standard hours, including evenings, weekends and holidays, to support phone calls, triage needs, and on-site response when necessary.
• If the Valley View Treatment Director is unavailable during after-hours, weekends, or holidays, a responsible designee must be assigned to provide coverage. All coverage plans must be clearly communicated to the facility and approved by the COO to ensure continuity of leadership and support.
Facility Specific Required Meetings & Participation:
• Minimum weekly 1:1 with the Operations Director required.
• Minimum monthly participation in staffing meetings required.
Personnel:
Withdrawal Management Clinical Staff, Clinical Supervisors, LADC Clinical Staff,
Supervised:
Interns
Duties and Responsibilities
- Clinical Leadership & Program Oversight – Residential and Low Intensity Residential
a. Provide leadership and oversight of all Valley View clinical operations across Residential and Low Intensity Residential levels of care.
b. Ensure delivery of high-quality, client-centered care aligned with NSR standards and evidence-based practices.
c. Establish and maintain a professional and therapeutic environment centered around NSRs core RAISE values.
d. Develop, implement, and maintain program curriculum reflective of client population needs.
e. Lead and implement client retention and engagement strategies to improve outcomes and reduce ASAs.
f. Oversee program admissions, intake processes, and client flow in alignment with program capacity and census expectations.
g. Oversee discharge planning and coordination of care across the NSR continuum.
h. Maintain appropriate staffing ratios and assign caseloads in accordance with licensing requirements. - Clinical Leadership & Program Oversight – Withdrawal Management
a. Ensure strict compliance with Minnesota Statute 245F, including all regulatory, licensing, and clinical requirements governing Withdrawal Management services.
b. Provide direct leadership and oversight of the Withdrawal Management unit, ensuring safe, compliant, and effective client care at all times.
c. Oversee and manage Withdrawal Management staff, including the RN Manager, RNs, LPNs, and Technicians, ensuring clear expectations, accountability, and performance management.
d. Ensure appropriate staffing coverage at all times, including proactive planning for schedule gaps and real-time adjustments as needed.
e. Collaborate with pharmacy partners, RN Manager, and Medical Director to ensure compliant medication management, adherence to medication protocols and strict oversight of medication counts, including controlled substances and narcotics.
f. Provide on-site clinical supervision, consultation, and decision-making support for the unit. Ensure a 245F qualified responsible party is available at all times.
g. Lead and support implementation of AMA blocking strategies to improve client retention and engagement.
h. Approve all Withdrawal Management discharges with COO, ensuring clinical appropriateness, continuity of care, and alignment with NSR discharge planning expectations.
i. Facilitate and/or ensure completion of team meetings, clinical consultations, and shift-to-shift communication to maintain alignment and quality of care.
j. Support staff development through coaching, training, and ongoing education specific to Withdrawal Management best practices.
k. Address and escalate clinical, staffing, or operational concerns in real time to maintain safety and program integrity. - Compliance
a. Ensure compliance with Minnesota Statutes 245G, 245F, and 245I and maintain readiness for licensing and regulatory review.
b. Ensure compliance with Minnesota Department of Health Supervised Living Facilities requirements and maintain readiness for licensing and regulatory review.
c. Maintain and update program policies, procedures, and documentation to meet regulatory standards.
d. Implement and enforce program policies and procedures across all levels of care.
e. Monitor program fidelity, outcomes, and performance metrics; implement improvement plans as needed.
f. Ensure all required trainings, supervision, and personnel documentation meet compliance standards.
g. In conjunction with the Operations Director, oversee all facility safety measures, including required drills, emergency preparedness, and coordination of additional staff trainings as needed.
h. Complete required monthly chart audits and the monthly compliance checklist, ensuring timely, accurate, and compliant clinical documentation. - Staff Leadership & Development
a. Provide supervision, coaching, and leadership to clinical and program staff, ensuring consistent treatment delivery and adherence to best practices.
b. Oversee hiring, onboarding, training, and retention of staff.
c. Conduct performance evaluations, provide ongoing feedback, and manage corrective action when necessary.
d. Coordinate staff development and required training in collaboration with Compliance, HR, and Clinical Leadership.
e. Ensure supervision plans are established, implemented, and maintained in accordance with regulatory standards. - Financial Management
a. Maintain adherence to departmental budgets by monitoring expenditures, obtaining approval for non-budgeted expenses, and escalating financial or operational concerns as needed.
b. Support census management and program performance through alignment with admissions, marketing, and operational strategies.
c. Maximize program performance through oversight of service delivery, billing practices, and revenue cycle alignment.
d. Provides oversight of subordinate compensation and hiring, ensuring staffing levels and salary expenditures remain within approved budget parameters.
e. Collaborate with the Operations Director to manage facility and program-level operational costs.
f. Review monthly P&L statements to assess financial performance, identify trends, and take corrective action as needed.
g. In conjunction with the Operations Director and COO, lead annual budget development, with final approval from the CFO. - Professional Development
a. Maintain current knowledge of industry standards, regulatory requirements, and evidence-based practices.
b. Complete continuing education requirements to maintain licensure.
c. Participate in marketing, outreach, and networking initiatives to support program growth.
d. Attend conferences as needed to support professional growth and organizational initiatives.
e. Participate in ongoing training and professional development activities. - Partnership with Operations Director – Operational Needs of Valley View
a. Oversee day-to-day operations of the facility, ensuring a safe, efficient, and therapeutic environment.
b. Manage facility needs including maintenance, supplies, safety protocols, and required drills.
c. Coordinate with administrative and support teams to address operational and client service needs.
d. Collaborate with the Operations Director and executive leadership to address operational challenges and ensure alignment.
Minimum Qualifications:
- Bachelor’s degree or a minimum of three (3) years of management or supervisory experience within Co-Occurring Substance Use and Mental Health.
- Master’s degree preferred
- Current LADC or Mental Health Professional licensure in the state of Minnesota required (dual licensure preferred).
- Minimum of three (3) years of experience providing or overseeing direct services to individuals with substance use disorders, in order to provide clinical supervision.
- Must successfully pass a DHS background study and be eligible to work in a licensed human services program.
- Ability to manage stressful situations professionally and effectively.
- Demonstrated ability to maintain strict confidentiality and professional boundaries.
- Commitment to upholding NorthStar Regional’s Mission, Vision, and Values.
- Must be free from problematic chemical use and comply with NSR’s drug-free workplace policy.
- Ability to demonstrate flexibility in schedule and responsibilities to meet operational and team needs, including unexpected situations.
- Expert knowledge of Minnesota Statutes, including 245G, 245F, SLF, 245A (Human Services Licensing Act), 245I, 260E (Maltreatment of Minors Act), and 626.557/626.5572 (Vulnerable Adults Act).
This is an in-person position and requires all shifts scheduled to be worked.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Medical specialties:
- Addiction Medicine
Application Question(s):
- Are you able to clear an MN DHS background check?
Experience:
- Addiction counseling: 1 year (Required)
License/Certification:
- LADC License Required
Mission, Vision, Values
Embrace NorthStar Regionals Mission to rebuild lives and restore every client to their best self, by providing quality, individualized, comprehensive treatment to those experiencing problems with alcohol, drugs, and mental health issues.
Actively contribute to NorthStar Regionals vision of helping clients experience freedom from addiction and providing life-changing mental health support.
Uphold a culture rooted in our core values of respect, accountability, integrity, spirituality, and excellence, fostering an environment where these principles are not only adhered to but also promoted and integrated into daily operations, interactions, and decision-making processes.
Job Type: Full-time
Work Location: In person – Eden Prairie, MN
Job Features
| Job Category | LADC |